Terms and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for billiard enthusiasts, professional players, and retailers seeking high-quality equipment. You must be at least 18 years old to make purchases.

1.2 Intellectual Property

All content on harlebilliard.com, including product designs, images, and text, is the exclusive property of Harle Billiard Shop and protected by copyright laws. Unauthorized use is strictly prohibited.

2. Products and Services

2.1 Product Descriptions

We specialize in professional-grade billiard equipment including:

• Custom and standard pool cues (carbon fiber and traditional)
• Specialized cue cases (1×1 to 4×8 configurations)
• Break cues & jump cues
• Tournament-quality billiard balls and accessories
• Bridge sticks and joint protectors

We make every effort to display products accurately, but slight variations may occur.

2.2 Professional-Grade Quality

All products meet our exacting tournament-grade standards. Certain custom items may have unique specifications as noted in product descriptions.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You will receive an order confirmation email with details.

3.2 Accepted Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Currency

All prices are in USD. We reserve the right to adjust prices due to market conditions or supplier changes.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

4.3 Customer Responsibilities

You must:

• Provide accurate shipping information
• Be available to accept delivery
• Pay any applicable customs fees

5. Returns and Exchanges

5.1 Return Eligibility

Returns must be initiated within 15 days of delivery. Items must be:

• In original, unused condition
• In original packaging
• Accompanied by proof of purchase

5.2 Non-Returnable Items

The following cannot be returned:

• Opened billiard ball sets
• Custom pool cues (made-to-order)
• Carbon fiber shafts/cues (unless defective)

5.3 Return Process

1. Email [email protected] with return request
2. Receive return authorization
3. Ship item to: 2733 Hart Country Lane, Atlanta, US 30339
4. Allow 3 business days for inspection

Customers are responsible for return shipping costs unless the return results from our error.

5.4 Refunds

Approved refunds are issued to the original payment method within 5-10 business days. Original shipping fees are non-refundable.

6. Customer Responsibilities

6.1 Accurate Information

You must provide complete and accurate information when creating accounts or placing orders.

6.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials.

6.3 Prohibited Activities

You agree not to:

• Use our site for illegal purposes
• Attempt to gain unauthorized access to our systems
• Misrepresent your identity
• Use automated systems to extract data

7. Limitation of Liability

Harle Billiard Shop shall not be liable for:

• Delays beyond our reasonable control
• Incorrect use of billiard equipment
• Minor variations in product appearance
• Customs delays or fees

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

8. Governing Law

These Terms shall be governed by the laws of the State of Georgia, USA. Any disputes shall be resolved in the courts of Fulton County, Georgia.

9. Policy Changes

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms:

Harle Billiard Shop
2733 Hart Country Lane
Atlanta, GA 30339 USA
Email: [email protected]